How QA Can Lead in the Age of AI: Embracing Automation and Innovation
Gen-AI is reshaping how we build and ship software — enabling faster demos, real-time iteration, and automation at scale. But in this fast-moving future, QA isn’t just keeping up — it has the chance to lead. At QonfX, I had the chance to hear Ben Hofferber speak on AI's role in scaling QA, and his session was a standout for me. He shared how QA professionals can drive the adoption of AI in ways that enhance our testing — not replace it. Ben shared how teams are using Gen-AI tools to generate high-fidelity demo apps that look great at first glance. But when testers start to dig in — things break down. That’s the reality: AI has helped us move faster on the development side, but QA hasn’t caught up yet. These demo apps often look finished but are missing resilience, accessibility, or thoughtful edge-case handling. That’s where we come in — and where strong testing fundamentals matter more than ever. Acommon theme among the speakers is that AI testing is powerful - but not plug an...